Privacy and data protection

Privacy Policy

How we protect and handle your personal information

Last updated: January 2025

πŸ“‹ Quick Summary

This privacy policy applies to the handling of personal information that you submit to us during the booking and communication process with Iceland Offbeat.

We use your personal information to provide and communicate our services to you. You agree to the collection and use of information in accordance with this policy by inquiring about and using our services.

What's Covered
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Information We Collect

When using our service, you may be asked to provide us with certain personally identifiable information that may be used to contact you or identify you. We collect information in several ways:

πŸ‘€ Personal Information

Personally identifiable information may include, but is not limited to:

Contact Details
Name, email address, phone number
Travel Information
Travel dates, preferences, dietary requirements
Billing Information
Address, payment details
Communication
Inquiries, feedback, preferences
πŸ’» Registration Data

We collect information that your browser sends when you submit forms or make bookings on our website. This may include:

  • β€’IP address and location data
  • β€’Browser type and version
  • β€’Pages of the service you visit
  • β€’Time and date of your visit
  • β€’Time spent on pages and other diagnostic statistics
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How We Use Your Data

We use the collected data for various purposes to provide and improve our service to you:

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Service Delivery: To process your bookings and provide the travel services you've requested
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Communication: To contact you with booking confirmations, updates, and important travel information
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Customer Support: To respond to your inquiries and provide customer service
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Personalization: To customize your travel experience based on your preferences
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Marketing: To send you information about our services (with your consent)
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Legal Compliance: To comply with legal obligations and protect our rights
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Improvement: To analyze usage patterns and improve our website and services
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Information Sharing

We sometimes use third-party companies and individuals to facilitate our services, to provide services on our behalf, or to provide services in this regard.

✈️ Travel Partners

We share necessary information with:

  • β€’Accommodation providers for your bookings
  • β€’Activity operators for tours and experiences
  • β€’Car rental companies for self-drive tours
  • β€’Local guides and tour operators

Important:

These third parties have access to your personal information solely for the purpose of performing the contracted services on our behalf. They are obligated not to disclose or use it for any other purpose.

We will never sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

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Cookies & Tracking

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Data Security

The security of your personal information is important to us, and we use state of the art booking systems and software to process and protect your personal information.

πŸ›‘οΈ Security Measures
  • βœ“SSL encryption for all data transmission
  • βœ“Secure servers with regular security updates
  • βœ“Limited access to personal information (need-to-know basis)
  • βœ“Regular security audits and assessments
  • βœ“PCI DSS compliance for payment processing

Important Disclaimer:

While we implement strong security measures, please remember that no method of sending data over the Internet or electronic storage method is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

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Your Rights & Choices

βœ… Your Privacy Rights
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Access: Request a copy of the personal information we hold about you
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Correction: Request that we correct any inaccurate information
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Deletion: Request that we delete your personal information (subject to legal obligations)
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Portability: Request your data in a structured, commonly used format
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Opt-out: Unsubscribe from marketing communications at any time
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Restriction: Request that we limit the processing of your personal information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

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International Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Iceland and choose to provide information to us, please note that we transfer the data, including personal information, to Iceland and process it there.

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Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

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Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help.